Welcome to themethodnow.com.au (the “Site”). These Terms and Conditions govern your use of this website, which is owned and operated by The Method Now Pty Ltd (“The Method”).
By using this website, you agree to be bound by the following terms and conditions. If you do not agree to all of the following terms and conditions, you should cease using the website immediately.
PLEASE READ THIS CAREFULLY BEFORE ACCESSING THE SITE.
Changes to Terms and Conditions
We reserve the right to change the terms at any time. We advise you to check them from time to time for any changes/updates. Your continued use of the website will constitute acceptance of any amended terms and conditions.
Changes to the site
The Method Now Pty Ltd may, at any time and in its sole discretion, modify, add to, delete, suspend or terminate the Site and any content, products or services offered on the Site with or without notice. All additional new and/or updated services will be subject to the same terms and conditions unless expressly noted.
The nature of our business
Our company is The Method Now Pty Ltd. The Method is a provider of nutrition and health information.
The Method publishes responsible food and nutrition information of a general nature on a wide range of topics. We make every effort to make sure all the information on this website is accurate by referring to any relevant sources, but accept no liability for any reliance placed on information herein.
Please note that we do not provide responses to individual medical problems. For personalised medical advice, we encourage you to make an appointment with your doctor, dietitian or health professional.
Intellectual Property Rights
The content of this website, including information, data, images, logos and systems it contains is protected by copyright under the Copyright Act 1968 (Commonwealth of Australia) (as amended) – either by The Method or by third parties. As a visitor to this website, you agree to use it for lawful, non-commercial purposes and only in accordance with these stated terms and conditions and you must not in any way infringe the intellectual property rights of any person or entity.
You must not copy, publish, print, modify, transmit, store or distribute – electronically or by any other means – the copyrighted material on this website such as trademarks, service marks, trade names and logos.
Nor may you create any other derivative material using such protected material from this website without prior written permission from The Method except to the extent currently permitted by relevant copyright legislation in Australia.
Nothing on the site shall be construed as granting, by implication or otherwise, any license or right to use any trademark, trade name or logo displayed on the site without the owner’s prior written permission. Unauthorised use is strictly prohibited.
Permission to reproduce
You may copy, distribute, display, download and otherwise share the material on this site, on the condition that you reproduce it unchanged and include the following acknowledgement:
“Reproduced with permission from The Method Now from www.themethodnow.com.au” on all uses.
You must, however, obtain permission from us if you wish to do the following:
• charge others for access to the work
• include all or part of the work in advertising or in a product for sale, or
• modify the work.
To obtain such permission, please contact email@example.com
Links to external (Third Party) websites
We provide links to external websites which we have evaluated and genuinely recommend as useful sites for consumers. These links are provided for your interest and information only. These sites are not under our control and we do not take responsibility for the accuracy, completeness, or usefulness of any content appearing on them. Any link from our site does not constitute our endorsement, recommendation or approval of the content of, and/or services offered, on that website and should not be considered as such.
Not medical advice
This site may offer information on nutrition, diet and related information designed for information purposes only.
You should not rely on this information as a substitute for professional medical advice, diagnosis or treatment. We are not responsible for any action or inaction on a user’s part based on the information provided by this site.
If, from time to time, The Method does not enforce some of the rights under these terms and conditions, such non-enforcement does not constitute a waiver of those rights and no waiver of any breach of these terms and conditions constitutes a waiver of any other further, or subsequent breaches.
You agree to indemnify The Method and our officers, employees, agents and sub-contractors in respect of any liability, loss, expenses or damages incurred by them arising out of the breach of or failure to comply with any of these terms, or any other default or wrongful conduct in relation to the subject matter of these terms and conditions.
This Agreement is governed by the laws in force in the state of South Australia, Australia.
The Method respects the privacy of the people we deal with and we uphold high standards of privacy practice and security. This policy explains how we handle personal information and how we interact with you online.
Whenever we handle personal information, we take steps to ensure that appropriate standards of privacy practice and security are applied.
The information we collect
For our services it is necessary for us to collect 'personal information' such as your name, identity details, photos, contact details and transaction information. We also need to collect other personal details (such as gender, marital status and financial information) and other information from which you can be identified.
We collect your health information as part of our Nutritional Advice service offering where we offer you individual coaching to best suit your future goals. We do not use or share that information for any purpose other than the provision of these services
Generally, we do not collect sensitive information about you unless required by law or where you consent for us to do so (and in any event only where it is relevant to your product). We will not collect sensitive information about you where this is expressly prohibited by local law. Sensitive information includes information relating to:
- political or religious beliefs;
- sexual orientation and sexual life;
- criminal convictions;
- membership of professional or trade associations or unions;
- biometric information;
- information about your affiliation with certain organisations, such as professional associations.
Why we collect personal information
We collect personal information about you which is reasonably necessary to:
- provide you with quality health related products or services;
- Respond to correspondence you have with us and our coaches;
- conduct marketing and social functions;
- maintain your contact details’
Without this information, we may not be able to process your membership or provide you with an appropriate level of service. In such circumstances we will provide you with the most appropriate level of service that we can.
How we collect your information
We collect personal information about you directly from you—this can be in person, in documents you give us, from telephone calls, emails, competitions you enter, your access to our website or from transactions you make. We take reasonable steps to be transparent about how and why we collect personal data.
How we store your information
We keep personal information in physical and electronic records, at our premises and the premises of our service providers, which may include processing or storage in the cloud, which may mean in practice that this information is stored outside Australia. Where this occurs, we take steps to protect the security and integrity of personal information.
We also keep records of our interactions with you (including by telephone, email and online) and of your transaction history.
How we use your information
We use personal information about you for the purpose for which it was provided to us, including to:
- process your membership;
- administer and manage our products and services
- communicate with you and deal with or investigate any complaints or enquiries
We may also:
- anonymise your data for our own purposes including market research, new product development and marketing research;
- use or permit our affiliates to use your personal information for related purposes to the extent that it is lawful to do so without your express permission. However, if you don't want to receive such communications you can tell us by using any of the methods listed below.
While we may sometimes - where it is lawful and with your permission if necessary - share personal information with companies we do business with (e.g. in product development, joint venture arrangements or distribution arrangements). However we do not sell personal information for marketing purposes to other organisations or allow such companies to do this.
When your information is disclosed
Subject in all cases to local law, we may share personal information within the Method, and may disclose personal information outside the Method:
- as required by law or regulations;
- as contained in the terms and conditions of any specific product or service.
Keeping information accurate and up to date
We take reasonable steps to ensure that all information we hold is as accurate as possible. You are able to contact us at any time and ask for its correction if you feel the information we have about you is inaccurate or incomplete.
Keeping information secure
We use security procedures and technology to protect the information we hold. Access to and use of personal information within Method seeks to prevent misuse or unlawful disclosure of the information—this includes internal policies, auditing, training and monitoring of staff.
If other organisations provide support services, we require them to take appropriate technical and organisational measures to secure the privacy of the information provided to them.
How you can access or correct your information
You can contact us to request access to or correction of your personal information. In normal circumstances we will give you full access or make the requested corrections to your information.
Dealing with The Method online
When you visit Method websites you will generally browse anonymously unless you have logged into a client portal or accessed the website from a personalised communication from the Method.
Once you have logged into a Method portal or app, accessed our website from an e-mail or other personalised communication sent to you, or provided us with personal information by completing a form online, we may be able to identify you and we may combine that with other information in order to provide you with a better online experience. If you would prefer not to be identified you can delete the cookies and reconfigure the cookie preferences on your internet browser (see below).
A 'cookie' is a packet of information placed on a user's computer by a website for record keeping purposes. While cookies are not considered personal information, they are generally used on Method sites to:
- manage advertising - when you see one of our ads on a third-party website, cookies are sometimes used to collect anonymous information about the page you visit and the type of software you are using
- monitor traffic - we use anonymous information to track how people are using the Method site. This may include time of visit, pages visited and some system information about the type of computer you are using
You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. (Each browser is different, so check the Help menu of your browser to learn how to change your cookie preferences).
If you have any questions or complaints regarding privacy or information handling, please write to firstname.lastname@example.org or contact us by phone. Please mark communications to the attention of our Privacy Officer. We will respond to let you know who will be handling your matter and when you can expect a further response.